Shipping and Delivery Policy

Digital Service Delivery

Our services are delivered digitally. This applies both to Artist Online Home and to our marketing and web design services. Nothing physical is posted to you, so there are no shipping costs, no delivery windows to wait for, and nothing to sign for at the door.

Once your order is placed, everything happens online. For Artist Online Home, your clarity session takes place via Google Meet (or an agreed alternative), and your finished website is delivered directly to your Shopify store, ready for you to review. Marketing services are delivered through the relevant advertising and analytics platforms and through online communication, as set out in your service agreement.

How Your Service Is Delivered

• You book or arrange your service online
• We connect with you online at agreed times
• Work is carried out and handed over digitally, with a walkthrough and next steps where relevant

For full details of how the Artist Online Home service works and expected timeframes, please see our Terms of Service. Marketing services are governed by a separate written agreement.

Physical Items

While we currently deliver everything digitally, we may from time to time offer physical items, such as printed guides or welcome materials. If and when we do, this policy will be updated with full details including shipping carriers, costs, estimated delivery times, and any applicable restrictions. Any physical items will always be clearly described at the point of purchase, with shipping information provided before you complete your order.

Questions

If you have any questions about how your service or any future order will be delivered, please get in touch at info@highclickrate.co.uk.

Last updated: June 2026